Troubleshooter

Arbiters which are acting in a consultant or investigative role as opposed to their regular role of Arbitration. Troubleshooters are armed not only with the knowledge of the Guidances, but typically have diverse skills which allow them to investigate and propose unusual solutions.
Because they are not acting as Arbiters, they do not maintain their full "diplomatic status," however, they are not required to expose their purpose either (as people often react differently when observed). In short, they have a General Commission to Investigate without Full Disclosure of their Identity while Maintaing Administrative Access to areas of Vital Concern.
Once they file their reports, they are able to also render a decision based on Guidance. If they are acting in official capacity, however, most organizations will give them full cooperation as concealing information from the Federacy is a High Crime. Troubleshooters, in their official capacity, are always directly answerable to a Director, and will rarely (without good reason) share their role with anyone who is below the functioning level of Director.
They're spies, y'all. They're government spies.

Career

Qualifications

A Troubleshooter must be an Arbiter of the 4th Circle or higher. Beyond their demonstrated abilities of Administration and Empathy, Troubleshooters will show some aptitude in skills more commonly seen in "spycraft." People need to plied, and locks need to be unlocked.

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Career Progression

Troubleshooting doesn't have it's own actual progression per se, the Troubleshooter retains his Arbiter status and position. However, he is now functioning as a Specialist, and rarely, a Specialist can progress in his speciality and not his baseline field. Those few Troubleshooters who are acknowledged more for than speciality than their being an Arbiter have truly outshone themselves in this area. Most of these transfer over to a Special Investigative Unit.

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Payment & Reimbursement

Pay is very good - lots of percs and the choices of lots of places and methods to retire to. They don't do stuff out of their own expense, but aren't allowed to treat the Federacy like their personal pocketbook, either.

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Other Benefits

Troubleshooters get recompensed well for their work, with liberal schedules and top tier training. That they are essentially espionage agents puts significant limits on who they can associate with under normal circumstances.
Depending on the nature of their mission, they may also have access to some nifty toys that they get to borrow.

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Perception

Purpose

Governments, try as they might, cannot make everyone happy. So folks do unhappy folk stuff which can be hurtful and disruptive. The Federacy doesn't won't hurtful and disruptive situations. So that have to be alert to such things. Most of the time, the system will take care of itself, but every now and then, you need someone who is skilled in finding trouble while its still young and shooting it.
This is what Troubleshooters do. They find trouble before it becomes hurtful and disruptive and they shoot it. I mean, that's the theory. Most of the time, it's just the matter of letting people know that you know that they're doing something that you didn't want them to know about... and they say, well that's not going to work. The Troubleshooter's favorite tool is to shoot trouble by untangling a situation, bringing other solutions and resources to the table before something becomes an issue.

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History

Espionage is as old as the history of Resoni-kind. It doesn't go away, it just evolved according to the needs and demands of the culture and those it serves. Try as they might, Resoni couldn't quite get that lust for power out of the mindset of people, and when in a Post Scarcity Economy, it just means that the way to determine who is successful and powerful changes a little, not nearly as much as you think. 
FRED knows that enforcement is only as good as awareness, and in the far recesses of space, there's lots of hidey holes for those with Aberrant and Aspiring behaviors leading to the kind of thing that you think not having limited resources would resolve. Also, cutting corners - or not following the regs completely - can save a little time and pocket me some Creds in some cases... you get the picture. 
So as Resoni-kind grew, the need for Troubleshooters expanded. But once we pressed Riftside and then Guilds came on the scene, the needs for Troubleshooters expanded greatly. Now Troubleshooters are often running a Federacy Special Investigative Unit.

Alternative Names

Spook