The free account article/draft limit count is malfunctioning | World Anvil

Remove these ads. Join the Worldbuilders Guild

The free account article/draft limit count is malfunctioning

closed
· Articles & templates ·
By sarendsii on 04/27/2024
· Assigned to katerinach
· Not a Bug

I can't change nor add anything to my world because it says that I have exceeded the free limit even if I didn't - I only have 21 articles and 2 drafts. I did not have this notification the last time I logged off even if I haven't changed anything since then - besides the fact, that the side made me choose what kind of creator I am and I chose the writer worlddbuilder (funny enough - it said it won't change ahything in my world, but somehow I can't create anything new).

Steps to Reproduce

1. Go to "Dashboard". 2. Go to world's "Articles & categories". 3. The Gandalf "You shall not pass" image is right there at the top. 4. Click to edit any article - then said image covers the whole window and you can't do anything.

Operating System

Windows

Browser

Google Chrome

History

oddball7 @ 28 Apr, 2024 11:58:01

The same exact problem happened to me, however I was on a Chrome Book.

Hikonagaming @ 29 Apr, 2024 05:47:15

I have the same issue. I can't add anything nor delete an old world (can't even switch to it)

Sampura @ 29 Apr, 2024 07:52:29

I have the same issue!!

katerinach @ 29 Apr, 2024 08:05:08 Assignee

Hi sarendsii, the "Choose a Role" selection has nothing to do with the new Freeman limitations and nothing has changed in your account as a result! The new limits are counting max Drafts/Articles by account (not World) so check if you have excess drafts/articles in a second world.   Also, to turn some of your draft articles to published to continue creating, in the page "Articles & Categories" click one of these articles (the title, not the wrench icon) -> Go up to the top right of the page where a "Quick edit" panel has popped up -> Click the red "Publish Draft" option.   Let me know here if there's still something not working for you!

katerinach @ 29 Apr, 2024 08:05:20 Assignee
Assigned katerinach
Sampura @ 29 Apr, 2024 09:01:25

Sadly the problem percists! I cant delete any articles either, it shows them as deleted. but when i return they are still there. And i only have one world that according to my calculations does not have 42 articles, it has around 30.

katerinach @ 29 Apr, 2024 01:09:33 Assignee

Could you check the article counter in the World Dashboard page (Globe icon in sidebar) that's in the bottom right corner of it? There's also a chance you have stub articles, articles without a title or content that don't show up in the recent list of Articles (you can find them in "Articles & Categories" page -> List panel on the left -> Stub articles. ) If you have any of those you don't want to keep, try deleting them too and let me know if you are able to edit and create articles after that.

Sampura @ 29 Apr, 2024 05:41:27

My article counter says i have 41 articles, and i still cant delete any arcticles. After deleting them they come back when i refresh the page :/

katerinach @ 30 Apr, 2024 06:59:47 Assignee

I took a look at your account and it looks like right now you have 43 Articles (limit is 42) and 14 Draft articles (limit is 5). It might be a case of both limits messing with each other. So to check where the issue is could you try to first make all your articles published and then try to delete a couple and see if that works out?

Iskra-115 @ 30 Apr, 2024 10:15:41

The same for me, I can't edit anything despite having only 31 articles and 4 drafts. Please, send help.

Dimitris @ 30 Apr, 2024 10:21:01 Developer

oddball7

Total Number of Articles
  • 17
  • Total Draft Articles
  • 14
  • Hikonagaming

    Total Number of Articles
  • 69
  • Total Draft Articles
  • 23
  • Sampura

    Total Number of Articles
  • 43
  • Total Draft Articles
  • 14
  • sarendsii

    Total Number of Articles
  • 21
  • Total Draft Articles
  • 9

  • Hello there guys!   All the account above are above one or both limites of 42 articles or 5 drafts

    Dimitris @ 30 Apr, 2024 10:21:13 Developer
    set this bug to closed
    Dimitris @ 30 Apr, 2024 10:21:20 Developer
    Dimitris Added tag Not a Bug
    katerinach @ 30 Apr, 2024 10:21:58 Assignee

    Iskra-115, you seem to have 7 Draft articles currently - make sure you have less than five across all worlds you own and the message should go away. Let me know if you still have this issue after this.

    Iskra-115 @ 30 Apr, 2024 10:27:38

    Seven drafts? Where? I count only 4. ^^'   Mancers, Freakers, Anglerbeasts, and Big Boys in Blue   I checked all categories, and those are the only ones with the yellow marker. ^^'

    Dimitris @ 30 Apr, 2024 10:50:26 Developer

    Iskra-115 you have 4 articles which are UNTITLED and Draft You can see them by using the list feature under "Articles and Categories"   These are articles you created and did nothing with them but they are still sitting on your account

    Iskra-115 @ 30 Apr, 2024 11:28:00

    WOOOOW, that was hidden in the horror-oozing butthole of the world! Must have been some remnant of me playing around at the very beginning before I knew what I was doing. ^_^'

    Iskra-115 @ 30 Apr, 2024 11:28:58

    Yes, I deleted them and now it works just fine. Thank you for your help.