Content Not Loading

open
· Articles & templates ·
By Capt_Po_Berr on 06/18/2026
· Assigned to Xuroth

Simply opening the site does not display any of the homepage content. Attempting to access anything results in an error message. Attempting to create an article results in a message claiming I do not have the proper guild tier, despite paying for it. Even viewing articles without accessing the old view editing page results in an error message. Essentially all ability to use the site in it's intended purpose is impossible

Steps to Reproduce

  1. Open the site
  2. Select any article
  3. Attempt to change the formatting of the article tap from Tree to anything else
  4. Attempt to create an article of any kind

Operating System

Windows

Browser

Google Chrome

Related Entity

Articles, categories, Article Sorting, timelines, article creation

History

Xuroth @ 01 Jul, 2026 07:42:15 Assignee

That is very strange. We are aware that a popup saying "Upgrade Required" is erroneously appearing for several people, and we are currently tracing the issue and looking for the cause. However, in all our other reported cases, the operations did, in fact, go through (though sometimes it required a user to wait a few seconds and retry it). In all our testing, and in all the reports we've received until now, this issue seemed isolated to only the newer article editing interface.

For the public presentation not loading, can you tell me what error message you are receiving? "An error" sadly does not tell us very much (especially because I have not been able to reproduce this issue).

For article sorting, I have been able to reproduce the issue, though it is intermittent on my end. The leading suspect for the "upgrade" message being triggered when it shouldn't seems to be connected to this as well (I think they're both symptoms of the same issue, and am trying to test that to verify). Do you get any error messages when you try changing the sorting mode? Particularly, inside the component in red text?

katerinach @ 07 Jul, 2026 03:10:02 Developer
Assigned xuroth