Free co-owners can't access to my Guild suscription benefits

closed

· Access management (subscribers/authors) ·

By Sondorax on 06/25/2026

· Assigned to katerinach

· Waiting for Response Under Investigation Critical Done

I just bought the grandmaster yearly plan, as i wanted to use the full features with my friend on my own world. In the FAQ, it says that a free account can access everything as long as its in my world, however, he can't use interactive tables or content trees neither, as it says that his account is a "Freeman" and he needs to buy the suscription himself.

As far as i know, this is a bug, so I hope that it can be fixed for him and future co-authors I add

Steps to Reproduce

The entire "Grandmasters" options are unable to be selected with his account.

Operating System

Windows

Browser

Brave

History

Dimitris @ 26 Jun, 2026 06:01:48 Developer

Dimitris Added tag Critical

katerinach @ 30 Jun, 2026 03:02:52 Assignee

Assigned katerinach

katerinach @ 02 Jul, 2026 02:06:07 Assignee

katerinach Added tag Under Investigation

katerinach @ 03 Jul, 2026 12:15:01 Assignee

Hey, we located the issue that was causing your co-owners to not be able to access certain paid features and have released a fix - please have them try again so we can confirm the issue is fully resolved!

katerinach @ 03 Jul, 2026 12:15:10 Assignee

katerinach Added tag Waiting for Response

katerinach @ 03 Jul, 2026 12:15:15 Assignee

katerinach Added tag Done

Sondorax @ 04 Jul, 2026 01:43:17

Hi, i just tested it, both with my already added friends and adding a new co-owner, and everything is working! Thanks for the help

katerinach @ 06 Jul, 2026 08:24:11 Assignee

set this bug to closed

Hello! <3 I hope you are having a nice day!