Map invisible | World Anvil

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Map invisible

closed
· Maps ·
By Jo Bråten on 04/07/2024
· Assigned to Dimitris
· Under Investigation

My first and only map does not show up in the edit function anymore. See pictures.   And in view mode the pins does not show up, and neither can I click the view modes in the upper right corner. I have clicked on making them always show up when entering the map.     I have not tinkered with layers etc. Just made markers on the map in edit mode. What could be wrong here?

Steps to Reproduce

1. I click to enter edit mode my world page.   2. Then click "maps" in the left menu bar.   3. What I see is what the pictures show when browsing the edit menus.

Operating System

Windows

Browser

Google Chrome

Related Entity

https://www.worldanvil.com/world/map/d969f374-2355-4f90-b5fe-5b149ff1cea9/edit    
 

History

Dimitris @ 08 Apr, 2024 03:25:10 Assignee

Hello Jo Bråten   Sadly I do not have access to your private content for me to investigate what you are seeing.   In most cases that means that you added a custom pin with a faulty name or that something that you entered into the description of a pin crushed the map.   Would it possible to email me your credentials (please change your password first) to [email protected] and the name of the map so I can check directly?

Dimitris @ 08 Apr, 2024 03:25:22 Assignee
Assigned Dimitris
Dimitris @ 08 Apr, 2024 03:25:29 Assignee
Dimitris Added tag Under Investigation
Jo Bråten @ 11 Apr, 2024 04:19:58

Ah, I see. How can I give you private access to my homepage? I do not mind giving you full access to my page.   I really love your work and World Anvil, and it is a dream come true making my worldbuilding come to life, but most importantly will continue to exist. I nearly died in a house fire last christmas, and jumping into WA with a lifetime subscription felt right after having looking into your work for some time deciding what to use as a platform to worldbuild and run my games.   Cheers, from Jo the Norwegian GM.

Jo Bråten @ 12 Apr, 2024 03:33:31

Hi again,   I followed your tip on checking for the pins with faulty names. Out of my 40+ pins I found two that each had one apostrophe in their names. After deleting the symbols the map returned upon reloading the page. So you were correct. Thanks again for helping me!

Jo Bråten @ 14 Apr, 2024 10:46:29

Hi again.   I am writing reviews about WA.   Made this one just now: https://www.sitejabber.com/reviews/worldanvil.com#31   Where else would it be good to post a review of WA? I want to spread the message.   Best regards,   The Norwegian GM

Jo Bråten @ 14 Apr, 2024 10:58:29

And here as well:   https://www.trustpilot.com/users/661c5e17fc6ed600122d8932

Jo Bråten @ 14 Apr, 2024 10:59:43

I hope you take time to read because they give you and your crew a lot of love which you deserve. (They are the same text, but on different forums)

Dimitris @ 15 Apr, 2024 03:31:45 Assignee

Jo first of all I am so sorry for not reading your response above faster. I am so glad you found the solution on your own but I am sorry I wasn't there for you in this quicker. It has been an extremely hard week.   I am without words, thank you so much about your review - (Sitejabber did not publish it but they are the kind of website that if you do not pay you do not get the reviews). I did read it on Trustpilot and made me feel so very warm and happy (a great way to wake up to at 6am on a Monday morning)   I will be sharing the review with the team so they can all read it. You really didn't have to do any of this but if you want to leave another review you can leave it on our Facebook Page <3

Dimitris @ 15 Apr, 2024 03:34:57 Assignee
set this bug to closed
Jo Bråten @ 16 Apr, 2024 11:21:29

I found the solution based on your suggestion that I most likely have mistyped a word in the pin names. And that was correct. You helped me get there.   I am not surprised sitejabber did not publish my review. Good thing we´ve got Trustpilot! I am so glad this made your monday morning.   Wow! How exciting that you want to share this with your team. Really warms my heart <3   I will make see into leaving a copy on your facebook page.   Thanks again. Cheers!