Cannot delete subscriber groups that was created by campaign after campaign is deleted. | World Anvil

Cannot delete subscriber groups that was created by campaign after campaign is deleted.


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Cannot delete subscriber groups that was created by campaign after campaign is deleted.

open
· Access management (subscribers/authors) ·
By robertvrie on 05/09/2023
· Assigned to Dimitris
· Under Investigation Bug

I have some old subscriber groups, from a since deleted campaign, which i want to delete. Everytime i try, it sends me to a 404 page. I have tried this in Chrome (incognito as well) and Edge. I suspect it has to do with the fact that since the old campaign doesn't exist anymore, it's trying to refer to that campaign whilst trying to delete the group.

Steps to Reproduce

I'm not sure if these steps are reliable, since i encountered the bug probably a while after it was there.  

  • Create a campaign.
  • Delete the campaign you just created.
  • Delete the subscriber group that was created for the campaign you just deleted

Operating System

Windows

Browser

Google Chrome

History

SoulLink @ 09 May, 2023 07:27:31 Moderator
SoulLink Added tag Bug
Dimitris @ 26 May, 2023 08:33:19 Assignee

Is the subscriber group empty of users?

Dimitris @ 02 Jun, 2023 04:23:32 Assignee
Assigned Dimitris
Dimitris @ 02 Jun, 2023 04:23:40 Assignee
Dimitris Added tag Under Investigation
sthykks @ 28 Apr, 2024 08:22:57

Any Updates on this? I'm also encountering this issue.

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