Can't detach custom templates from world, nor edit/delete them in the studio. | World Anvil

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Can't detach custom templates from world, nor edit/delete them in the studio.

closed
· Custom article templates (studio) ·
By Kittymonster on 10/25/2023
· Assigned to Dimitris

Hi, I'm so sorry for reposting this issue. I've really been trying to relocate the original report to no avail. It doesn't come up even when searching. :(   I wanted to check in as its been months with no clear feedback since my last reply, and also had some new/clearer info to add.  


  When I transferred ownership of my world (The Rosepetal) from my new account to my veteran account it got a bunch of old custom templates auto-attached to it. I can't find any way to edit, delete, or de-attach them.   After the dashboard tabs were removed to improve performance they're eating up a lot of screen space: Very zoomed out screenshot of the view.   Only 8 of these templates are visible in the article studio. Clicking the edit or delete button sends me to a 404 page.   No new worlds that I create get the custom templates auto-attached. I tested both giving them the same name as one of the deleted worlds and an entirely fresh one.   I'd love to get rid of them, both to clear my world dashboard and to be able to use the custom template feature again.

Steps to Reproduce

  • When custom templates were first launched I made a bunch to use as holders for my pre-made article structures.
  • I very likely used them on two of my at the time existing worlds: SWBDL & Stellar Winds. Maybe also World of Elythien.
  • I deleted all worlds plus my account when I decided to leave WA for personal reasons.
  • I created a new account when I came back a little less than a year ago, and made a new world: The Rosepetal.
  • I later discovered the deletion hadn't worked and my veteran account was still around. With some help from WA's wonderful staff I migrated back to it.
  • The custom templates attached to my world when transferring ownership as a part of this move.

Operating System

Windows

Browser

Firefox

History

Dimitris @ 26 Oct, 2023 03:52:59 Assignee

Hello Kittymonster   We have discussed this in the past and the answer was that due to the complicated history of this account it will not be possible to change this right now.   There are changes coming that might fix this but this is not a given.

Dimitris @ 26 Oct, 2023 03:53:04 Assignee
Assigned Dimitris
Dimitris @ 26 Oct, 2023 03:53:08 Assignee
set this bug to closed