Hi, I'm so sorry for reposting this issue. I've really been trying to relocate the original report to no avail. It doesn't come up even when searching. :( I wanted to check in as its been months with no clear feedback since my last reply, and also had some new/clearer info to add.
Hello Kittymonster We have discussed this in the past and the answer was that due to the complicated history of this account it will not be possible to change this right now. There are changes coming that might fix this but this is not a given.