Remove these ads. Join the Worldbuilders Guild

Can't upload first map

closed

· Maps ·

By sophisma_cognoscente on 05/12/2024

· Assigned to katerinach

· Waiting for Response

I am a brand new user trying to upload my first map. When I click to add a map, I get the error message, "YOU HAVE EXCEEDED THE MAXIMUM ALLOWED NUMBER OF FREE MAPS () FOR FREE ACCOUNTS." I believe the maximum number should be 2, but it appears to be undefined, preventing me from uploading even a single map.

Steps to Reproduce

Try to upload a map to my free acount.

Operating System

Windows

Browser

Microsoft Edge

History

katerinach @ 13 May, 2024 08:19:30 Assignee

Hi sophisma_cognoscente, I will be investigating this issue asap! In the meantime, to create a map you can also select the compass icon from the left sidebar and click "+ Map" to create one.

katerinach @ 13 May, 2024 08:19:37 Assignee

Assigned katerinach

sophisma_cognoscente @ 13 May, 2024 06:46:36

Thank you. The sidebar trick worked!

katerinach @ 15 May, 2024 01:15:47 Assignee

Hey sophisma_cognoscente, creating a map from the world Dashboard page should now work! Could you confirm that this now works for you as well?

katerinach @ 15 May, 2024 01:15:56 Assignee

katerinach Added tag Waiting for Response

Dimitris @ 23 May, 2024 04:17:07 Developer

Closing due to no response for over a week - feel free to post an update here.

Dimitris @ 23 May, 2024 04:17:12 Developer

set this bug to closed