Map Upload limit lower than UI indicates

closed
· Maps ·
By BucketBirb on 12/06/2024
· Assigned to katerinach
· Under Investigation

Free account map upload limit is listed in the tool as 10MB, but when uploading a file, an error message indicates the limit is 3.6MB.

Files are still able to be uploaded to the gallery up to 10MB

Steps to Reproduce

Upload Map image file larger than 3.6MB

Operating System

Windows

Browser

Firefox

History

katerinach @ 06 Dec, 2024 01:05:27 Assignee
Assigned katerinach
katerinach @ 06 Dec, 2024 01:07:39 Assignee

Hey BucketBirb, you are right that the file upload limit being displayed is incorrect - for Freemen the limits are 1MB Max uploads for Images and 3.5MB for Maps (this can be found in the pricing page ). I have made a fix so that the UI displays the correct values which will be deployed in the next few days.

Dimitris @ 06 Dec, 2024 02:46:23 Developer
Dimitris Added tag Under Investigation
Dimitris @ 09 Dec, 2024 08:49:40 Developer
set this bug to closed