Dice roller malfunctioning for everyone, unable to roll anything but a d4, and log not displaying | World Anvil

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Dice roller malfunctioning for everyone, unable to roll anything but a d4, and log not displaying

closed
· Other ·
By ZombiiFiish on 01/15/2024
· Assigned to Dimitris
· Reproduced Acknowledged Done

Every player and myself (the storyteller) have been locked out of our dice roller somehow. No one can access the log (or just says "rolling dice..." endlessly. Additionally, all the dice icons are placeholders, have been squashed together in the UI, and no matter which icon any of us click, it only will roll a d4. We are on a variety of devices ranging from phones to tablets to laptops to desktops, but all of us are experiencing the same issue.

Steps to Reproduce

-entered dice roller room   -??   -dice roller unusable   -i have no idea how this occurred or how to reproduce this error. It worked fine, until it suddenly didn't.

Operating System

Android

Browser

Google Chrome

History

kermitaus @ 17 Jan, 2024 11:15:13

and it had to be d4, the suckiest dice in the set too, and the most painful (but useful if you have a bag of them and have run out of caltrops or LEGO)!

Dimitris @ 18 Jan, 2024 03:13:06 Assignee

  • Is the problem that you cannot roll or that it cannot be rolled?
  • Which world/campaign is this happening?
  • Dimitris @ 18 Jan, 2024 03:13:13 Assignee
    Assigned dimitris
    bphilippe @ 19 Jan, 2024 11:18:39

    Hi, I just realize that I have the same issue : when I click on any dice of the dice roller, a d4 is launched and the result is displayed in the green popup and no line is created in the life log. I have reproduced it on MacOS on Safari and Chrome browsers.

    Dimitris @ 20 Jan, 2024 06:14:57 Assignee

    Hey guys - I am releasing a quick update now to fix the dice issue. I am still investigating the issue with the diceroller - I will update you as I progress.

    Dimitris @ 20 Jan, 2024 06:15:03 Assignee
    Dimitris Added tag Reproduced
    Dimitris @ 20 Jan, 2024 06:15:08 Assignee
    Dimitris Added tag Under Investigation
    Dimitris @ 20 Jan, 2024 06:15:22 Assignee
    Dimitris Added tag Acknowledged
    AkuraRaya @ 30 Jan, 2024 05:48:31

    Had the same issue yesterday with my playgroup, it was the first time using the platform for us.

    DavrosMcGee @ 18 Feb, 2024 06:34:27

    We've also been having this issue since the big site update. Over a month of not being able to use the dice roller or log properly. We'd taken to having a second tab open viewing the session as a guest so we can see the log, but we're still having to manually type the dice types. Three weeks after our last session, and we can see the live log on the session page now - but every time you type in a dice to roll it refreshes or outright crashes the page (503 error), so you don't get a roll _and_ lose the log anyway :-/

    BaileyBadger @ 18 Feb, 2024 06:46:24

    The dice log not working for players is absolutely horrid. D4s only now - used to be we could roll the dice by typing in the correct d4, d6, d10 etc - the result would flash briefly on screen in a popup but it wouldn't list any results in the dice log. Now the dice log will only roll d4s, with the roller not allowing you to roll anything else at all.

    Dimitris @ 18 Feb, 2024 07:49:45 Assignee

    Can you please tell me in which page you have this issue ? We have made an update 2 hours ago related to this but I cannot reproduce any issue to the pages that the dice roller is being used

    BaileyBadger @ 18 Feb, 2024 11:07:18

    We've had this once we entered the game session. Alas, we've closed the game session already. We'll try to duplicate it and get a link for you if we can.

    Dimitris @ 19 Feb, 2024 03:51:40 Assignee

    Just to clarify you've entered the session as a player? Are you talking about the screen a player sees when entered the session?

    Dimitris @ 19 Feb, 2024 05:45:24 Assignee

    Hello there - this should now be resolved.

  • Diceroller allows for all dice types to be rolled correctly
  • Dicefoler form allows for custom dice rolls
  • Character sheet page now displayed full sheet and allows dicerolling
  • Character sheet page trackable entities sheet (top side) now does not reload page.
  • Can you please check and confirm

    Dimitris @ 19 Feb, 2024 05:45:34 Assignee
    Dimitris Added tag Done
    Dimitris @ 19 Feb, 2024 05:45:40 Assignee
    Removed tag Under Investigation
    bphilippe @ 19 Feb, 2024 11:19:19

    Hi Dimitris, I have tested :

  • Diceroller allows for all dice types to be rolled correctly
  • Dicefoler form allows for custom dice rolls
  • Both are now functioning OK !   I do not use character sheets so I cannot test this part.

    Dimitris @ 19 Feb, 2024 11:46:33 Assignee
    set this bug to closed