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Error 404 when trying to view or preview my new articles

closed

· Articles & templates ·

By Alexor02 on 04/23/2024

· Assigned to katerinach

· Waiting for Response

Hi, I was trying to create a new article, but when I click on view or preview it, so I can see if I like how it is going, it appears the error code 404. I tried many times deleting and remaking it and it always happen. I've tried viewing other articles and I had no problem, it only happens with new articles

Steps to Reproduce

Publishing an article and clicking on preview or view

Operating System

Windows

Browser

Google Chrome

History

katerinach @ 24 Apr, 2024 07:57:59 Assignee

Hi Alexor02, which article template are you using and getting this error? Is it a custom template or one of the existing ones? If you are using a custom article template (especially with the Person template as a base) with custom HTML Structure, the older version of the template files we provided had some content that cause errors and have since fixed it. If you are using this, try to remove it or update it to the new version we provide and let me know if that fixes the 404 error.

katerinach @ 24 Apr, 2024 08:44:56 Assignee

Assigned katerinach

katerinach @ 24 Apr, 2024 08:45:06 Assignee

katerinach Added tag Waiting for Response

katerinach @ 09 May, 2024 08:46:24 Assignee

Hey there I am closing this report since there has been no response in more than 2 weeks. Please feel free to respond here with any updates so we can continue investigating.

katerinach @ 09 May, 2024 08:46:28 Assignee

set this bug to closed

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