Unable to save homepage content or white-labeling preference on new world

closed
· World management ·
By eccbooks on 11/02/2025
· Assigned to katerinach
· Waiting for Response

I am attempting to create a new world. While doing so, I cannot get the homepage content or my white-labeling preference to save.

Steps to Reproduce

  1. Create a new world under an account with white-labeling privileges
  2. In Athena, using Euclid, enter Custom Content and switch the White Labeling preference to on
  3. Click the button to view in presentation mode
  4. Note the alert box saying you're about to navigate away from the page, which seems to indicate changes are not being saved
  5. Click OK
  6. On the homepage, note that White Labeling has not been turned on and that the custom content added has not been saved.

Operating System

MacOS

Browser

Apple Safari

History

natdoegen @ 02 Nov, 2025 06:43:08

Having the same bug. Upvoting.

Mentalyunsound @ 03 Nov, 2025 01:26:14

Just joined today and having this same issue. Options that toggle on and off don't save what I select.

Leijona @ 03 Nov, 2025 02:24:22

Same problem, changing the world header or adding anything to one of the custom fields is not being saved. And I am using the Visual (Simple/Default) editor.
MacBook, but with Chrome browser

JoellaKay @ 03 Nov, 2025 05:53:26

I had the same problem. I tried multiple times. And I made sure to not "navigate away from the page" just in case. It does't save if you click the "remove this button" on the homepage settings or the world settings toggle.

Azzolde @ 04 Nov, 2025 12:15:46

Upvoting, having the same issue.

Mossyvagabond @ 05 Nov, 2025 04:47:43

Upvoted as this was super discouraging after attempting to make changes several times

katerinach @ 10 Nov, 2025 11:19:37 Assignee
Assigned katerinach
katerinach @ 10 Nov, 2025 03:40:34 Assignee

Hello, we have deployed a fix that should resolve the issue with saving content relating to the world! Please give it a try and let me know if the issue has been resolved for you - if not any additional information will be very helpful!

katerinach @ 10 Nov, 2025 03:40:41 Assignee
katerinach Added tag Waiting for Response
eccbooks @ 10 Nov, 2025 03:45:09

That seems to have worked for me. Thanks!

katerinach @ 10 Nov, 2025 04:05:24 Assignee
set this bug to closed