So every time I try to update my profile avatar or profile cover it does not update and will instead bring me to a 404 Error page. I've tried my phone, as well as two different web browsers. I'm following the requirements as far as the image requirements go. My avatar picture is square, JPEG, roughly 40kb and 200x200. I even tried a PNG with no changes. If I don't upload anything and just click [Update Avatar] it saves and no error page is brought up, only when I try to update with an actual file does it do so. I've tried moving the file somewhere else, I tried a different file altogether and so far nothing has worked. The same thing happens to the profile cover. It is very possible I'm just stupid and missing something very obvious. It has happened before but yeah. SOS. Lol
Oh! My browsers are Microsoft Edge and Norton Private Browser. My phone was Google Chrome.
XOXO, Gossip Girl
I go to "edit profile"
I click "Browse" and click my respective image I would like to use
Then I click "Update Avatar"
It loads and then laughs at me and says 404 "This is the end".
Rinse and Repeat
Hey, we've released a fix for this, please try again and let me know if you can now update your profile picture or cover!
Hi there! Yes it worked. It no longer laughs at me. Thank you so much.